DELIVERY


When you request a quote or submit an order you will see 'TBA' (To Be Annouced) instead of a dollar amount against shipping in the summary box. We will review your quote request or order and let you know what shipping charges apply. These will be added as a Shipping line item to the quote or order.


Available delivery options for non account customers are either standard or express only. Delivery for account customers will be managed according to existing agreed means. Please use the comments section to request any specific delivery requirements.


When we receive an order we always do our best to ensure all items are, subject to availability, dispatched by the next working day (Mon-Fri). Delivery is typically made 3 to 5 working days after order dispatch. However, road delivery times can vary because of factors like customer location (metro or regional) and carrier service times within a geographic region. Although delivery to metropolitan areas is often quicker, it's recommended customers allow 5 working days before contacting us to check on the status of an order.


Please refer to our Terms and Conditions for details.